FAQ

We have given you detailed product descriptions to give you the most accurate information about every product that we sell.
We have also given detailed explanations in our Craft and Weaving Technique pages at the website,In addition you can also get in touch with us if you would like to know more about your Sarees or Fabrics, and we would be happy to help.

Silk fiber has a very unique luster due to its natural structures which enhances reflection of light. The photographs on the website, shot by the best cameras, are taken outdoors in natural daylight and posted without any editing to give the most accurate look.
If you have any doubts, please feel free to request us for additional photos in indoor lights. However for indoor pictures, multiple factors such as angle of photograph, type of light (white, yellow or natural), composition of the fabric effect the colours as captured in the photographs, which may occasionally result in minor variations.

The zari that we use in most of our sarees is very high-grade metallic zari which has a very graceful luster. It’s not the artificial/imitation/plastic zari that is extremely shiny.
Sarees that are made of Real, Tested or pure silver zari will have it mentioned in the product description and these are usually priced higher, depending on the pattern and extent of zari work.

We recommend that you dry clean your saree only when necessary. You must air your saree from time to time and refold regularly to avoid creasing at the same fold over an extended period of time. Kora sarees or fine Jamdanis can also be rolled for storage.
It is also advisable to store silk sarees in a breathable, uncoloured, muslin cloth in a dry location. Avoid exposure to moisture as it may damage the saree or the zari. Also avoid ironing directly on the zari and any direct contact with perfume.

Yes, all our sarees are woven with extra fabric of length approximately 0.8m to 1m for the blouse.

The design making, and weaving process,for handloom products is quite involved and time consuming along with cost intensive.However, if you are looking to revive a heritage saree, we may take on a revival project depending on certain conditions and possibilities, please get in touch with us.

All of our products use only pure natural yarns. All of our products are made from various forms of silk and cotton.

A product that was on our website and its not there anymore,, it means it is sold out for now and it is unavailable for order. Please get in touch with us, if you would like to order this product for you.

We allow orders for certain products that are currently not in stock are still being woven.
Pre-Orders are advance orders that you can place for these products.
Each pre-order will have an expected despatch time mentioned in the product page.
Your order will be despatched once the product that you have ordered is ready.

Yes, we are committed to ensuring that your privacy is protected. Hence, all Credit/Debit card and bank details are kept confidential and private. Our trusted payment gateways use SSL encryption technology to protect your private information.

Please get in touch with us,we would surely help you through this.

Sorry, we don’t offer Cash on Delivery on our products. But trust us, you will love the quality of our fabrics and craftsmanship!

Absolutely! We deliver shipments all over the world.

All our shipments within India are sent using Bluedart, while for international shipments we use FedEx and DHL.

International shipments are delivered within 7-10 days. We will provide you with a tracking number to track your shipment online.
International shipping is free for orders above ₹25,000. For orders below ₹25,000, the approximate shipping charge one saree is ₹1800. This would increase marginally with the number of products, for e.g., two sarees would have shipping charge of ₹2300, and so on.

We do not charge for shipping anywhere within India no matter how much you order for!

In case you haven’t received your order or you are unable to receive it, please call the customer service center of the courier service to get in touch with your courier delivery person.
Please get in touch with us,if you would like any further help.

Don’t worry, they will re attempt the delivery of the package. Please get in touch with the courier service agency. In case you are unable to contact the agency, we are here to do our best to help you out.

Returns or exchanges are only possible in exceptional circumstances.
For more information please see our Returns and Cancellation policy page.

We maintain limited distribution for our products. Our products are only sold through our website, www.himagaurisarees.com and through our store in Varanasi.

In doing so, we are able to ensure extremely high quality standards and produce designs for our discerning patrons with a Himagauri aesthetic without ever compromising on the craft.

If you have created an account with Himagauri, you can log into it from here.
In case you have not created an account with Himagauri, we suggest that you create one using the same email address that you used to place an order with us.

The standard dimensions of our sarees are:
Length: Between 5.4 mt and 5.6 mt (212 inches and 236 inches)
Width: Between 1.1 mt and 1.17 mt (44 inches to 46 inches)
Blouse piece: Between 0.8 mt and 1 mt(31 inches and 39 inches)
However, there may be minor variations from saree to saree. If if you would like to know the exact measurements please contact us with the product code and we would be happy to have it measured for you.